Return and Refund policy
Return Policy
Modafinil Australia abides by the law, which does not allow the return of shipments that fulfills the requirement of a quality shipment from the company’s end on a customer’s purchase from the website.
In case of returning medication purchased through our online website, for a reason being your prescription changes, it is to inform you that we will be unable to proceed with any of such requests.
Modafinil Australia encourages consumers to consult with a health expert before making a purchase, as we cannot proceed with return or refund requests on orders that have been successfully shipped and have left our warehouse successfully.
We accept returns on Possible situations where the package is damaged or any other scenarios that state lacking from the company’s end. If you are experiencing problems, you are advised to contact our support team and expect a response in no time.
Refund Policy
Modafinil Australia provides an exceptional return policy if any inconvenience has been caused to our consumers because of the company’s ignorance. This includes situations such as:
- If your order has been delayed, or you have received damaged products in the process of shipment, we will dwell on the matter as soon as possible and reach out to you with an update or refund
- If you have received only a partial amount of your order, we will provide you with an immediate refund on the products that have not been shipped.
- If the medication delivered to you was damaged or not in good condition, it will be refunded or relapsed to your request.
However, the company is responsible for deciding how much a customer should be rightfully given if the refund request does not meet our policies.
You are free to raise a ticket if faced with any dissatisfaction or inconvenience and expect a quick response from our support team.